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The Future of Client Engagement

Bridging the Digital-Physical Divide

Something Powerful

Tell The Reader More

The headline and subheader tells us what you're offering, and the form header closes the deal. Over here you can explain why your offer is so great it's worth filling out a form for.


  • Bullets are great
  • For spelling out benefits and
  • Turning visitors into leads.

A discussion about the evolution of customer interactions as companies integrate new digital tools with traditional customer service standards. 

The importance of digital client experiences and the need for companies to maintain a consistent brand identity across all channels, and how innovative tools can improve online customer experiences, making them more efficient and personalised.



Here's a quick view of what you can expect.

*This is just a taste – access the full webinar for the complete experience!

Insights from speakers across Financial Services and Investor Relations

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Alex Sword
The Financial Services Forum

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Sasha Dabliz
Head of Marketing
Waverton Capital Management

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Conrad Ford
Chief Strategy Officer
Allica Bank

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Matt Ryan
Chief Transformation Officer
Reef by Totem

Digital Hospitality 

What is digital hospitality and how is this being driven by expectations for hyper personalisation? What kind of data can be harnessed from digital interactions and could this be used to leverage better outcomes with clients? 

Balancing Digital and In-person Interactions 

How can firms find the right balance between digital and in-person interactions without compromising on the ability to close a deal or lose out to competitors who are willing to travel to meet clients?

In-person Working Policies 

Will the Financial Services sector hold its ground with in-person working policies when the market becomes more competitive and other sectors are offering hybrid policies as standard?

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